Customer Service BCA Syariah (Jkt), Closing Date: 29-1-12

PT Bank Syariah BCA initiated from a commercial bank named PT Utama International Bank (PT Bank UIB) based in Jakarta. In 2009, PT Bank Central Asia Tbk acquired PT Bank UIB which then performs the conversion process to business activities of Islamic banks, with the name of PT Bank Syariah BCA. Of the conversion process, on April 5, 2010, PT Bank Syariah BCA officially opened.In order to realize the Vision and Mission BCA Syariah, funding a variety of products, services and pembiyaan have been developed and marketed to the public. For the development of future business that will support the expansion of PT Bank Syariah BCA, we give you the opportunity to meet the required qualifications to fill the position:

Customer Service

Jakarta Raya

Responsibilities:

    Duties and Responsibilities
        Create and implement a monthly work plan for a potential customer searches based on a predetermined target
        Support the marketing of products (funds, services and other products) by offering an alternative right products, in accordance with customer needs
        Providing a quality service to customers who come to the branch in accordance with the provisions and procedures
        Exploring the needs of customers
        Provide information / explanation to date to customers / non customers
        Receiving the petition:
            Account opening.
            Closure of accounts
            Granting / withdrawing the facility
            Changes in customer data and account data
            Other bank services
        Do cross selling of products and services
        Questions serve customer account balances and transfers that come into the branch
        Serving the printing of transaction / decision-book Cheque / BG, Bilyet Deposits, repulsion clearing slips, bank statements, passport card BCA Sharia and other matters relating to the interests of customers
        Create manual journal transactions that occurred in the Customer Service
        Handle and follow up on complaints / customer complaintsRequirements:

    Male / Female
    Age 24-35 years
    Education min D3
    Communicative
    Having the ability to persuade
    Look attractive
    Spry, Charming, Enthusiastic, Friendly, Thorough
    Ms. Office, English
    Knowledge of Islamic banking products.
    Knowledge of Anti-Money Laundering Program and the Prevention of Terrorism Financing for Commercial Banks.
    Have a minimum of 3 years experience as a Customer Service Bank, preferably has experience as a Customer Service at BCA

Company Address: Jl Raya Jatinegara Timur No.72 Bali Mester Jatinegara Jakarta Timur 

Closing Date: 29-1-12